Please be aware that the shipping times may be delayed due to unforeseen circumstances such as customs processing delays which is unfortunately out of our control.
You will receive tracking information 3 to 5 days from the date of purchase. If you have not received any tracking information after 5 days, please notify us via email (Support@AsanaActivewear.com).
When you order multiple items at a time, they may be shipped separately so they get to you faster. In this case, you will be provided with two or more tracking numbers.
Please check out our FAQ page for helpful answers to further questions you may have.
- ASANA ACTIVEWEAR TEAM
We want you to fall in love with your purchase and we continually strive to deliver the highest quality products possible. If for some reason, you are not completely satisfied with your purchase, you may return it for REFUND or EXCHANGE it for another style within 14 days of receiving your order.
Merchandise must be returned within 14 days of receipt.
Merchandise must be unworn and unwashed.
Merchandise must have all original tags attached.
Customers may begin the return process by contacting us at Support@AsanaActivewear.com, stating the reason for return.
Returns for a refund to your original payment method (i.e. credit card, Paypal) may require a processing fee of $5.99 USD, which will be deducted from the amount to be refunded. Original shipping charges are non-refundable.
To begin your return or exchange, please contact us at Support@AsanaActivewear.com stating reason for return.
To return or exchange an item please follow the steps below:
Include a copy of the packing slip or confirmation email from your order and note the new size or item desired. (We cannot guarantee all items and sizes will be in stock for exchanges.)
Mail your return to the address provided to you via email.
Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.
All returns must be shipped with a tracking number.
Refunds will be processed within approximately 3 to 5 business days after we receive your return.
Original shipping charges are non-refundable.
Import duties/taxes and customs fees are non-refundable.
All refunds are subject to a $5.99 USD processing fee, which will be deducted from your refund amount.
Thank you for your understanding and continued support. We love, and appreciate each and every one of you.